SOUTHPORT-based specialist road traffic accident and serious injury law firm Fletchers Solicitors has appointed Tracy Bond to head a newly created inception team.
Senior partner Rob Fletcher said: “As part of our overall aim of maximizing the firm’s efficiency and enhancing customer service at every stage in the process, we have taken the decision to establish a dedicated inception team at our Southport head office.
“The eight-strong team’s role is to provide a dedicated point of contact for initial client enqiries and to ensure that each potential case is handled in the most appropriate and efficient way.
“Tracy is a highly experienced litigator and a very competent manager. I have every confidence she will prove a highly successful team leader.�
Established in 1987, Fletchers Solicitors employs around 100 staff and handles RTA and serious injury claims on behalf of a range of clients in the insurance sector, specialising in particular in motorcycle injury cases.